Don E. Smith, President
American Consulting Group, LLC
1329 Toughannock Boulevard
Ithaca, N.Y. 14850
607-272-9111 Fax: 607-272-5588
Email: DSmith@Marketing-Consultant.com
Web Site: www.Marketing-Consultant.com



SUMMARY

Nationally known marketing, sales & marketing research consultant, expert witness & public speaker with 40 years experience with Fortune 1000 firms. Founded American Consulting Group in 1989.
Outstanding references.

EXPERT WITNESS SPECIALTIES

Marketing, sales & marketing research expert. Experience includes expert reports, depositions, arbitration hearings & court testimony. Specialties include:
  • Economic loss - Define lost sales & profits.

  • Intellectual property - Trademarks, copyrights, patents & trade secrets.

  • Distributors, dealers & representatives - In-depth expertise & knowledge of contracts & practice.

  • Marketing & sales effectiveness - Combine in-depth knowledge with market research of facts.

  • Market research - Define market size, sales, share, competitors, pricing & key trends.
CONSULTING

Nationally known marketing, sales & marketing research consultant. Clients include AT&T, Ingersoll-Rand, Lockheed-Martin, Lutron, Motorola, New York State Electric & Gas, Pittsburgh-Corning, Rexam, Toshiba & US Borax.
  • New product/business marketing research - Define market sizes, growth rates, primary market segments, competitive sales, competitive strengths & weaknesses, product specifications, pricing & entry strategies.

  • Revitalize an existing business - Define strategies & programs to increase market share, sales & profits.

  • Independent sales channels - Establishment, evaluation, termination & effective management of independent distributors, reps, dealers & wholesalers.

  • Competitive intelligence - Legally & ethically secure public & privately available information on a competitor. This information is summarized and, with the client, we develop defensive & offensive action plans.
SEMINARS & PUBLIC SPEAKING

Nationally recognized seminar leader & public speaker. Associations include:
  • Cornell's Graduate School of Management - Part-time faculty. Voted as top ten faculty.

  • American Management Association, a leading business seminar organization. Average 3.85 on score of 4.00. Defined as "best of the best."

  • University of North Carolina Business School's Executive Education Program. One of the very few non-UNC faculty.

  • Additional associations include University of Wisconsin & Milwaukee School of Engineering.
EMPLOYMENT HISTORY
  • American Consulting Group, Inc. - 1989 to Present
    President & founder of a highly successful consulting, training & litigation support business.

  • The Hilliard Corporation - 1986 to 1989
    Director of Marketing & Sales. Four industrial product groups: oil filtration, air filtration, clutches-brakes & turbine starters.

  • Brunswick Filtration Systems Group - 1978 to 1986
    Director of Marketing & Sales. Responsibility included Brunswick's Filtration Systems Group. Products included liquid cartridge filtration to the chemical process, electronics, pharmaceutical, industrial, commercial & retail markets.

  • Heating Systems Group, Coca-Cola - 1972 to 1978
    Marketing & Business Planning Manager. Industrial firetube & watertube boilers, burners & accessories to commercial & industrial buildings.

  • Johnson Control Corporation - 1967 to 1972
    Market Analyst. Pneumatic & electronic control systems for heating & air conditioning systems in commercial & industrial buildings.
EDUCATION
  • MBA, Marketing. University of Pittsburgh
  • BS, Mechanical Engineering. Carnegie-Mellon University
HONORS & AWARDS
  • Borax. Distribution Program Leadership
  • Cornell Graduate School of Business - Top ten faculty
  • Brunswick Advanced Management Program


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